Rugs To My Door is located in downtown Detroit. My business partner and I were walking through the business district on our way from the parking structure to our offices this morning when we started up a conversation about how we do business.
After we swapped stories about some frustrating experiences with customer service (mine has been with AT&T asking me to repeat the same absurd test on my DSL line despite the fact that the connection is not working whatsoever) we realized that we, as the owners of the company, should be as accessible as possible.
With that in mind, at Rugs To My Door, we will be adding a "talk with the owners" function to the site. If at anytime you have a question or concern that you would like to share--you will not get tangled up in a web of phone prompts or email auto replies. You simply contact us-and we will address your concern and set you on the path to happiness.
In this time of uncertainty, sometimes getting back to basics is the best thing we can do. At Rugs To My Door, we genuinely do not want you to come to our store for a single order, but for your lifelong need for area rugs.
Until the "talk with the owners" functionality is setup you can reach us easily at:
Until next time-thank you for your attention and for reading. We have the most popular area rug blog out there--and it is thanks to our dedicated customers.