Free Shipping With Every Order! 30 day in home trial

CUSTOMER CARE

RugsToMyDoor provides our customers with a superior level of service.  Below are the ways that we care for you.

Track My Order
The order you place with us may be tracked 24 hours a day, 7 days a week.  An initial update may be obtained 24 hours after the order is placed with us.  Simply enter your information below

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Email
General Question: info@rugstomydoor.com
Order Inquiry: orderinquiry@rugstomydoor.com
Return Question: return@rugstomydoor.com
 
Phone
Toll Free: 888.784.3924
Monday-Friday:9AM-5PM, Mountain Standard Time
 
Fax
303.722.9348
 
Snail Mail
RugsToMyDoor
1133 South Platte River Drive
Denver, CO 80223

FREQUENT TOPICS

Select one of the items below for more details that relate to it.

Area Rugs 101
The range of processes used to craft area rugs, fibers used, and other information may be found here.

Rug Care and Cleaning Tips
We have area rug professionals on staff that compile all the best ways to care for our quality area rugs.

Price Buster Guarantee!
We are pleased to offer exceptional pricing on our first quality area rugs.

Free Shipping
RugsToMyDoor offers FREE Shipping within the Continental United States.  We will apply an additional cost for items being shipped to Alaska & Hawaii. At this time, we do not send our items outside the United States.

30 Day In-Home Trial Return Guidelines
Our “No-Hassle” 30 Day In-Home Trial makes exchanges easy with FREE RETURN FREIGHT and a 100% in-store credit - Complete details are available here!

Frequently Asked Questions
If you have a question, we have an answer!

Privacy Policy, Terms, Conditions, Legal Notice
Information regarding privacy, terms, conditions, and legal matters may be found here.

need help? call 877.776.5022 | EMAIL US


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