CUSTOMER CARE
RugsToMyDoor provides our customers with a superior level of service. Below are the ways that we care for you.
Track My Order
The order you place with us may be tracked 24 hours a day, 7 days a week. An initial update may be obtained 24 hours after the order is placed with us. Simply enter your information below
| General Question: | info@rugstomydoor.com |
| Order Inquiry: | orderinquiry@rugstomydoor.com |
| Return Question: | return@rugstomydoor.com |
| Phone | |
| Toll Free: | 888.784.3924 |
| Monday-Friday: | 9AM-5PM, Mountain Standard Time |
| Fax | |
| 303.722.9348 | |
| Snail Mail | |
| RugsToMyDoor 1133 South Platte River Drive Denver, CO 80223 | |
FREQUENT TOPICS
Select one of the items below for more details that relate to it.
Area Rugs 101
The range of processes used to craft area rugs, fibers used, and other information may be found here.
Rug Care and Cleaning Tips
We have area rug professionals on staff that compile all the best ways to care for our quality area rugs.
Price Buster Guarantee!
We are pleased to offer exceptional pricing on our first quality area rugs.
Free Shipping
RugsToMyDoor offers FREE Shipping within the Continental United States. We will apply an additional cost for items
being shipped to Alaska & Hawaii. At this time, we do not send our items outside the United States.
30 Day In-Home Trial Return Guidelines
Our “No-Hassle” 30 Day In-Home Trial makes exchanges easy with FREE RETURN FREIGHT and a 100% in-store credit - Complete details are available here!
Frequently Asked Questions
If you have a question, we have an answer!
Privacy Policy, Terms, Conditions, Legal Notice
Information regarding privacy, terms, conditions, and legal matters may be found here.