Return and Refund Guidelines
RugsToMyDoor does not just want your business today, but for a lifetime, and here is how we do our very best to make sure that happens:
If you do not care for your area rug selection, for any reason, just let us know within 14 days of receiving it, and upon verified receipt of your first selection, we will give you a 110% credit towards the selection of another area rug from us!
For example, if you dislike your first selection that cost $300, just send it back to us, and you will receive a credit for $330 on a different item. We simply ask that you make your selection within 1 year of the first item being sent back.
Or if you prefer, we will gladly refund your purchase price less a 10% processing cost within 7 to 10 business days of the item arriving back at our facilities. Either way just contact us, and we will walk you through the very easy steps to send the item back to us.
RugsToMyDoor does not just want your business today, but for a lifetime, and here is how we do our very best to make sure that happens:
If you do not care for your area rug selection, for any reason, just let us know within 14 days of receiving it, and upon verified receipt of your first selection, we will give you a 110% credit towards the selection of another area rug from us!
For example, if you dislike your first selection that cost $300, just send it back to us, and you will receive a credit for $330 on a different item. We simply ask that you make your selection within 1 year of the first item being sent back.
Or if you prefer, we will gladly refund your purchase price less a 10% processing cost within 7 to 10 business days of the item arriving back at our facilities. Either way just contact us, and we will walk you through the very easy steps to send the item back to us.
